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Policy on Student Privacy for Distance Education Students

Student Privacy

ºÚÁϳԹÏÍøCC is committed to protecting the privacy of all students and their academic records. The College provides notice to all students of their privacy in the College Catalog and Student Handbook. ºÚÁϳԹÏÍøCC also provides students disclosure of information specifically related to The Family Educational Rights and Privacy Act, FERPA, located on the College’s website under the heading Consumer Information and in the College Catalog and Student Handbook.

The College uses the Canvas Learning Management System (LMS), licensed by Instructure, Inc. (Instructure), to provide online, hybrid, and web-enhanced courses. The LMS Administrator limits system administrative access to employees who directly manage this system and utilizes the following procedures to ensure confidentiality of student information and privacy for Distance Education students.

Accessing Student Information

Student records, including only those available through Banner, are used to create or disseminate online course usernames and passwords and are accessible by the following:

  • LMS Administrator
  • Network Administrator of the MacArthur Campus

Distribution of Student Information

Individual students are provided with basic online course log in information (username and password). No Distance Education student is uploaded into a course until all tuition and fees have been paid in the business office. Banner databases are queried by course section number. The student’s first initial, last name, and last four digits of the social security number are used to create the username and password. No other information is shared with students. Students requesting log in information from an instructor will be directed to contact one of the following:

  • LMS Administrator
  • Network Administrator of the MacArthur Campus

Protection and Storage of Student Information

The Office of the Network Administrator does not store student data, except in electronic form on the off-site Canvas server. That server is backed up daily and protected from outside parties.

Other than course-specific content, the only student data stored on that server is the student's Canvas username and password. No financial aid information, transcripts, or other sensitive information is stored by the Office of the Network Administrator.

Using Student Information

The Office of the Network Administrator is only concerned with student data that can be used to create a unique online course username and password. Sensitive student information is only seen by the LMS Administrator and the Network Administrator of the MacArthur Campus.

Disposing of Student Information

Student accounts remain in the database but at the end of the term date they become read only.

Business Continuity

Distance Education student data is stored on an off-site server and maintained by Instructure. That server is backed up daily, and these backups are stored in a separate location. Any damage to ºÚÁϳԹÏÍøCC infrastructure will not affect this data. Instructure is committed to protecting the security of personal data and states the following in the Instructure Privacy Policy:

Instructure is committed to protecting your privacy. We have prepared this Privacy Policy to describe our practices regarding the personal information that may be collected from users of our websites, including https://www.instructure.com/policies/privacy and any other sites that link to this Privacy Policy (Site), Instructure’s Canvas iOS and Android Applications (APPS), and other related educational services (Services). By submitting personal information through our Site, Apps, or Services, you expressly consent to the processing of your personal information in the U.S. in accordance with this Privacy Policy. The use of personal information collected through our service shall be limited to the purposes described in this Privacy Policy.